Bihar Lok Shikayat Nivaran: Simplifying Public Grievance Redressal in Bihar, Strengthening Accountability I बिहार लोक शिकायत निवारण: राज्य की जनता को नियत समय सीमा के अन्दर

The Bihar government has made significant advancements in administrative reform by introducing the Bihar Lok Shikayat Nivaran Portal, aimed at facilitating the resolution of complaints for the residents of the state. This article will delve into the details of Bihar Lok Shikayat Nivaran, outlining its functionality and explaining how citizens can apply for grievance resolution.

Objective of Bihar Lok Shikayat :

Launched by Chief Minister Nitish Kumar on June 26, 2016, Bihar Lok Shikayat seeks to provide timely solutions to issues faced by the general public. The primary goal is to instill trust in the legal system by offering a unified platform for common citizens to register and resolve their complaints efficiently. This initiative promotes transparency between officials, government departments, and citizens, with the ultimate aim of reducing the overall crime rate in the state.

Subjects/Departments Covered:

Bihar Lok Shikayat encompasses a broad range of subjects and departments, including but not limited to Mines and Geology, Panchayat Raj, Education, Agriculture, and Urban Development. The portal ensures that complaints related to these departments can be easily registered and resolved.

How to Apply Offline for Bihar Lok Shikayat Nivaran:

For those who prefer an offline application process, here’s a step-by-step guide:

• Visit the official website: https://lokshikayat.bihar.gov.in/.
• Navigate to the “Application Format” option on the homepage.
• Download and print the complaint application form.
• Fill in the required information accurately.
• Attach photocopies of relevant documents.
• Submit the completed complaint form to the Public Grievance Redressal Office in your district.
• Receive a receipt for future reference.

How to Apply Online for Bihar Lok Shikayat Nivaran:

If you choose an online application, follow these steps:

• Visit the official website of Bihar Lok Shikayat Act.
• Click on “Enter New Family” on the homepage.
• Enter your mobile number and captcha code.
• Click on “Generate OTP” and verify the received OTP.
• Fill in the online application form.
• Scan and upload the required documents.
• Click on the “Submit” option.
• Print out your public complaint number for future reference.

Checking the Status of Your Complaint:

To check the status of your Bihar Lok Shikayat, follow these steps:

• Visit the official website of Bihar Lok Shikayat Act.
• Navigate to the section for checking the status of complaint/appeal/revision on the homepage.
• Enter your complaint number and captcha code.
• Click on the “Search” option.
• Review the displayed status of your complaint.

Bihar Lok Shikayat Nivaran serves as a crucial platform for citizens to address their grievances efficiently. Whether opting for an online or offline approach, this initiative by the Bihar government empowers the public by providing a streamlined process for complaint resolution.

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Bihar Lok Shikayat FAQs: