NCSC Grievance Management Portal: A Beacon of Hope for Social Justice | एनसीएससी शिकायत प्रबंधन पोर्टल: सुलभ न्याय के माध्यम से एससी समुदायों को सशक्त बनाना

In a significant stride towards addressing grievances and ensuring justice for Scheduled Caste (SC) citizens across India, the National Commission for Scheduled Castes (NCSC) has introduced the NCSC Grievance Management Portal. This online platform, led by Justice Shri Ravi Shankar Prasad, stands as a beacon of hope in the pursuit of social justice and empowerment.

Introduction to NCSC Grievance Management Portal

The NCSC Grievance Management Portal serves as a digital platform for SC individuals to report crimes and injustices they face. With a focus on transparency and accessibility, this initiative seeks to simplify the process of filing complaints and seeking redressal.

Key Features and Benefits

1. Accessibility: SC individuals can easily lodge complaints and track their status through the official website or dedicated mobile apps available on both Google Play and Apple Store.
2. Diverse Complaint Formats: The portal accepts complaints in various formats, including audio, video, and text, ensuring that individuals can express their grievances effectively.
3. Swift Justice: With efficient handling of complaints, the NCSC aims to provide fast and transparent justice to SC complainants, thereby addressing the backlog of approximately 67,000 pending complaints.
4. Constitutional Mandate: Article 338 of the Constitution of India entrusts the NCSC with investigating and monitoring matters related to the safeguards and rights of Scheduled Castes, a responsibility reinforced through this grievance management portal.

Portal Details and Objectives

• Portal Name: NCSC Grievance Management Portal
• Launch Date: Thursday, April 14th
• Objective: Facilitate the registration of complaints by SC individuals, ensuring timely redressal and upholding their rights.
• Website: https://ncsc.negd.in/

Eligibility and Required Documents

To file a complaint through the NCSC Grievance Management Portal, individuals must meet the following criteria:

• Indian citizenship
• Belonging to the Scheduled Caste category

Required Documents:

• Scheduled Caste certificate
• Aadhar card linked with a registered mobile number
• Registered mobile number and email ID

Registration Process

1. Visit the official website of the NCSC portal.
2. Click on the “Online Complaint Registration” link.
3. Choose the “New User” option and complete the registration form with necessary details.
4. Submit the form to finalize the registration process.

Login and Complaint Lodging Process

1. Visit the NCSC portal and click on the “Lodge Complaint” option.
2. Enter login credentials (email/mobile number and password).
3. After successful login, fill out the complaint details on the provided form.
4. Click “Submit” to lodge the complaint.

Checking Complaint Status

1. Visit the NCSC portal and log in.
2. Click on the “Check Complaint Status” option.
3. Fill out the required details in the search form.
4. Click “Search” to view the status of the complaint.

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NCSC Grievance Management Portal FAQs: