In a significant endeavor to enhance governance and accessibility to public services, the Assam government unveiled the Sewa Setu Portal. This online platform aims to bridge the gap between citizens and essential public services, in line with the principles of the Right to Public Services (RTPS) Act enacted in 2012. This legislation ensures that citizens receive notified public services within specified time frames, thereby fostering transparency and efficiency in governance.
The Evolution of Sewa Setu Assam
Originally established in 2012, the Sewa Setu Portal underwent a transformative adjustment in 2019 to include the final six scheduled areas, thus expanding its reach and impact across the state of Assam. Consolidating over 500 public services from various government departments and administrative bodies, the portal provides citizens with a centralized platform to access government utilities and administrative functions conveniently.
Serving the People: Key Objectives
At its core, the Sewa Setu Portal embodies the state-level promotion of the Digital India campaign, aiming to promote digital literacy and empowerment among citizens. By offering hassle-free services such as online applications, grievance filing, tracking, acknowledgment, and receipt, the portal simplifies administrative processes and enhances citizen engagement with government services.
Exploring Sewa Setu Assam in 2024
As of 2024, the Assam government has expanded the Sewa Setu Portal to offer over 541 services from 47 departments, directorates, and three autonomous Sixth Schedule Councils. This expansion reflects the government’s commitment to inclusivity and efficiency in service delivery. Notable services include contractor registration, doctor registration, and various certificate-related services for students.
Navigating the Portal: User-Friendly Features
The Sewa Setu Portal facilitates easy access to essential services for residents through 362 operational Public Facilitation Centres spread across all districts and councils. Acting as last-mile delivery points, these centers ensure that citizens from diverse backgrounds can avail themselves of government services conveniently. Additionally, the portal offers services related to land settlement, police services, minority certificates, and more, catering to diverse needs within the community.
Benefits of Sewa Setu Assam
The Sewa Setu Portal represents a significant step towards enhancing government transparency, communication, and community engagement. Offering over 500 services, the portal underscores the Assam government’s commitment to leveraging technology for public welfare. Notable features include easy access to important links, such as ARTPS Notified Services, Services Available Online, and Popular Services, fostering greater accessibility and transparency.
Seamless Navigation and Accessibility
Navigating the Sewa Setu Portal is straightforward, with features such as real-time file status tracking, grievance filing, and appeals processes readily accessible to users. Through a user-friendly interface, citizens can track their application status, file grievances, and make appeals effortlessly, promoting greater accountability and responsiveness in governance.
Joining the Sewa Setu Community
As the Assam government continues to enhance the Sewa Setu Portal, citizens are encouraged to utilize its services to streamline their interactions with government departments. By leveraging the portal’s offerings, individuals can contribute to the collective effort of building a more transparent, efficient, and citizen-centric governance framework in Assam. Explore the comprehensive range of services offered by visiting the official Sewa Setu Portal at https://sewasetu.assam.gov.in/ and embark on a journey towards empowered citizenship.
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Sewa Setu Portal FAQs
What is Sewa Setu Assam?
Sewa Setu Assam is an online platform launched by the Assam government to enhance governance and accessibility to public services. It aims to bridge the gap between citizens and essential public services.
What is the purpose of the Sewa Setu Portal?
The Sewa Setu Portal aims to provide citizens with easy access to government utilities and administrative functions. It simplifies administrative processes and enhances citizen engagement with government services.
When was Sewa Setu Assam established?
Sewa Setu Assam was originally established in 2012 and underwent a significant adjustment in 2019 to expand its reach and impact across the state.
How many services does Sewa Setu Assam offer in 2024?
As of 2024, Sewa Setu Assam offers over 541 services from 47 departments, directorates, and three autonomous Sixth Schedule Councils.
What are some notable services provided by Sewa Setu Assam?
Notable services include contractor registration, doctor registration, and various certificate-related services for students.
How does Sewa Setu Assam facilitate access to services for residents?
Sewa Setu Assam operates 362 Public Facilitation Centres spread across all districts and councils, acting as last-mile delivery points for citizens to avail themselves of government services conveniently.
What benefits does Sewa Setu Assam offer?
Sewa Setu Assam enhances government transparency, communication, and community engagement. It provides easy access to important links and fosters greater accessibility and transparency in public services.
Is navigation through the Sewa Setu Portal user-friendly?
Yes, navigation through the Sewa Setu Portal is straightforward, with features such as real-time file status tracking, grievance filing, and appeals processes readily accessible to users.
How can citizens join the Sewa Setu community?
Citizens are encouraged to utilize the services of the Sewa Setu Portal to streamline their interactions with government departments. By visiting the official Sewa Setu Portal, citizens can embark on a journey towards empowered citizenship.
Where can I access the Sewa Setu Portal?
You can access the Sewa Setu Portal at https://sewasetu.assam.gov.in/ to explore its comprehensive range of services and contribute to building a transparent, efficient, and citizen-centric governance framework in Assam.
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